At letssweatitout.us, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within 30 days of receiving your order. To be eligible for a return, the item must be unused, unworn, unwashed, and in its original condition with all tags and packaging intact. Items showing signs of use, damage, or alteration may not be eligible for return.

Certain items may be non-returnable for hygiene and safety reasons, including but not limited to personal care or intimate products. Please review the product description carefully before purchasing.

Return Process

To initiate a return, please contact our support team at support@letssweatitout.us with your order number and reason for return. Once your return request is approved, we will provide instructions on how and where to send your item.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days, depending on your payment provider.

Shipping fees are non-refundable unless the return is due to an error on our part.

Exchanges

If you received a defective or incorrect item, we are happy to offer an exchange. Please contact us within 7 days of delivery, and we will arrange a replacement at no additional cost.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at support@letssweatitout.us with photos of the issue. We will work quickly to resolve the matter.

Late or Missing Refunds

If you haven’t received a refund after the stated processing time, please check with your bank or payment provider. If the issue persists, contact us at support@letssweatitout.us for assistance.

Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page and take effect immediately.

Contact Us

For any questions regarding refunds or returns, please contact us at:

Email: Email: support@letssweatitout.us
Phone: +1 (272) 433-9545
Address: 1211 23rd st NW #8b, Washington, Washington Dc 20037, United States